SKY ICT wins Service Improvement Excellence Award, highlighting international service excellence

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SKY ICT Public Company Limited is proud to receive the Service Improvement Excellence Award at the Don Mueang Service Excellence Awards 2026, organized by Don Mueang International Airport under Airports of Thailand Public Company Limited (AOT).

The award reflects SKY ICT’s commitment to systematically enhancing service management and quality by applying internationally recognized standards as development frameworks, including:
– ISO 23592:2021 – Service Excellence, together with the BSI Kitemark™
– ISO/IEC 27001:2022 – Information Security Management
– ISO/IEC 20000-1:2018 – IT Service Management

At the heart of this development is a customer-centric approach, supported by employee capability building, technology-driven experience enhancement, effective quality control, and continuous service improvement. These efforts enable SKY ICT to consistently deliver exceptional experiences to passengers and service users.

This achievement was made possible by the dedication of every team member who has transformed standards into a shared mindset, effective working practices, and tangible service processes.

For SKY ICT, service excellence is more than an award—it is a standard that we are committed to continuously advancing through collaboration, operational excellence, and ongoing technological innovation.

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